Customer Sales Support - Wiri

Listed 24 days Ago

The Company

Cirtex is a recognised leader in supplying world class geosynthetic products to the civil and residential construction sectors. Cirtex was established in 1982 as an industrial textile manufacturing and distribution company. Whilst they have grown significantly since that time, they remain a family business committed to providing top quality service and focused attention to the needs of their valued customers. 

The Role

We require a customer focused individual to join the Inside Sales team to help us capitalise on the opportunities created by our Sales team. In this role you would be offering administration and support to ensure that clients receive proposals and quotes in a timely manner and assist customers to achieve strong customer loyalty. 

This is a busy yet satisfying role that requires someone to convert inquiries into sales. It is a great opportunity to learn our products and develop a high level of understanding of the products and the design function they provide. With a supportive team behind you and strong processes and systems all you’ll need to bring is your savvy communication skills, organised working style and sharp initiative to ensure we meet our customers’ needs every time! 

The day-to-day responsibilities include:

  • Responding to inbound phone calls and assisting with customers' requirements 
  • Proposal and quote preparation including estimating materials (quantity take-offs) for customers
  • Assisting with Project Design Option preparation
  • Project tracking and pipeline management 
  • Being a proactive team member and assisting the Sales Teams where required 

To get you up to speed on how Cirtex get things done, training will provided from the Thames office. 

Your skills and attributes

To be successful in this role you will be highly organised and computer literate with a strong eye for detail and sound communication skills. You would have worked in a similar environment in the past and will be a team player.

In addition, you will have:

  • Exceptional written and verbal communication skills
  • Demonstrate a high level of professionalism 
  • Take ownership and accountability of every task
  • Display enthusiasm, initiative and strong problem-solving skills.
  • Have worked with technical systems and programs in the past including Microsoft Office suite and are quick to learn new systems
  • Be able to work in a busy environment and remain focused and calm under pressure
  • Easily build and maintain strong and collaborative relationships at all levels

You can expect a work environment that is based firmly on strong values where hard work and commitment are recognised and rewarded. Cirtex offers very competitive remuneration. The workspace is located in Wiri. Make the change today and join a NZ owned growing company.

Next steps

 If this sounds like a role you would thrive in, please apply today. 

Please note, a pre-employment drug screening test and Ministry of Justice report may be required as part of the recruitment process. You must also be eligible to legally work in New Zealand.