Customer Service Team Member - Wiri

Listed 24 days Ago

The Company

Cirtex is a recognised leader in supplying world class geosynthetic products to the civil and residential construction sectors. Cirtex was established in 1982 as an industrial textile manufacturing and distribution company. Whilst they have grown significantly since that time, they remain a family business committed to providing top quality service and focused attention to the needs of their valued customers. 

The Role

Due to continued growth, there is an opportunity within the sales team to demonstrate your exceptional customer service skills to ensure that we maintain long lasting relationships with our customers. 

The day-to-day responsibilities may include:

  • Answering incoming phone calls and covering front reception and assisting or directing to correct department
  • Taking orders and entering into appropriate systems
  • Freight booking, tracking and facilitating deliveries
  • Processing Sales Orders and issuing invoices 

This is a busy role and there are strong processes and systems in place to guide you but you’ll still need to use your savvy communication skills and initiative to ensure we meet our customers’ needs every time! Training will be provided by the team in our Thames office.

Your skills and attributes

To be successful in this role you will be highly computer literate with a strong eye for detail and possess sound communication skills. You will be team player and your self-management will be equally as strong. 

In addition, you will:

  • Demonstrate a high level of professionalism 
  • Take ownership and accountability of every task, 
  • Display enthusiasm, initiative and strong problem-solving skills.
  • Have high competence with Microsoft suite and be able to learn new systems quickly
  • Be able to work in a busy environment and remain focused and calm under pressure
  • Easily build and maintain strong and collaborative relationships at all levels

You can expect a work environment that is based firmly on strong values where hard work and commitment are recognised and rewarded. Cirtex offers very competitive remuneration and a supportive team environment. Make the change today and join a NZ owned growing company that will continue to have great career options.

Next steps

If this sounds like a role you would thrive in, please apply today. 

Please note, a pre-employment drug screening test and Ministry of Justice report may be required as part of the recruitment process. You must also be eligible to legally work in New Zealand.