IT Systems Support Level 1 & 2

Listed 14 days Ago
HR Connect


  • Fantastic opportunity to join a global leading-edge technology company
  • Exciting, dynamic and challenging role with growth opportunities
  • Two positions available, Level 1 and Level 2 Support 

Behind every successful business exists exceptional technology systems and support, and the team at Pacific Technology Solutions are excited to be delivering tailor-made, private cloud IT solutions to a wide range of NZ and global businesses.

Due to customer growth and continual investment in leading edge technology, we are looking for an IT Systems Support Specialist to reinforce our awesome support team. We can offer the opportunity to work with enterprise level infrastructure across a broad range of technical areas supporting a diverse portfolio of global customers, all from a riverside setting in Hamilton.

The successful applicant will be a positive, energetic and dynamic individual capable of supporting sophisticated IT systems. Your excellent communication skills will be well complimented by your ability to always have your eye on the end goal of customer satisfaction, and your broad technical skill-set will be supported by your previous experience working in a technical support role. If you have a demonstrated positive attitude and natural problem-solving skills, as well as consistency in your approach to service delivery, you will find yourself at the top of the list.

In return the successful candidate will get to work with an exciting NZ based IT company with global reach and the chance to support and work with new technologies with the support of a relaxed but switched on team, and receive opportunities for professional development in a number of technical areas.

To apply for this role applicants must be able to demonstrate experience with the majority of the following areas:

  • Minimum Level 1 / Level 2 technical / helpdesk support
  • IT systems administration
  • Network troubleshooting
  • Microsoft Remote Desktop Services (RDS) environment
  • Microsoft Exchange / Active Directory services
  • A wide range of Microsoft desktop and server operating systems and products
  • HP hardware build and configuration
  • Hyper-V & VMWare Virtualisation
  • ITIL-based support processes

Showing initiative and maturity in this exciting role will bring rewards, so if you're ready to make your mark and want to find out more, simply submit your resume in confidence.

Please note our pre-employment process includes a criminal history check.

"If applying through Seek, you will receive an email from QJumpers with a link to complete your application. We won't receive your application if this link isn't followed and the application completed".